We knew AI could help. We just didn't know where to start. The AI Lab changed that. They explained clearly what AI is, which tools suited our business, and how to get real value from them quickly. Using AI, and working with The AI Lab, has made a genuine difference to how we operate and grow.
Hands-on AI training and strategic advice
We make AI part of how you work. And prove it.
Hands-on training and strategic advice to help your team use AI safely and well on real work. Anyone in your team can start with the free Personal AI Index. Take it before training and again afterwards to see what moved.
training feedback
Hands-on training
& strategic advice
UK-wide
In person & online
The problem
Turn individual AI use into a shared approach.
Help your team use AI consistently, check its work and make safe decisions. Start by understanding where people need support.
Different starting points
Some use AI daily. Others don’t know where to begin.
Unclear boundaries
People aren’t sure what information is safe to share.
Learning stays with individuals
Useful approaches don’t reach the rest of the team.
Impact is hard to see
You can see AI being used, but what is changing?
The AI Uplift Methodology
Measure. Train. Embed. Prove.
A one-off course can’t tell you whether anything changed. Ours can. We measure your team before training and again afterwards, so you can see what moved. See the full methodology →
Measure
Find your starting point with free indices for personal AI use, organisational adoption and governance.
Train
Hands-on training built around your team’s real work, with one method for every task: Spot the right task, Prompt with clear context, Check the result, Decide what to use.
Embed
Put the learning into everyday practice, with clear guidance, shared habits and practical help using the tools that suit your work.
Prove
We measure again after training, so you can see what moved, and use it to decide what to keep, improve or support next.
Benchmark Lab’s free indices · Research beta
Where are you with AI? Start with yourself.
Reflect on your own AI use, or explore adoption and governance across your organisation. All three indices are free, with no training booking required. The AI Lab offers them as a Benchmark Lab delivery partner.
Personal AI Index
For you. Reflect on your experience of AI and explore your own results. Take it independently, whether or not your organisation takes part. Your individual results are not shown to your employer.
Explore the index →AI Adoption Index
For your organisation. Explore how AI is becoming part of your work, with findings and a free report to help you consider your next steps.
Explore the index →AI Governance Index
For your organisation. Examine your approach to governing AI, with findings and a free report to help you identify areas for attention.
Explore the index →What we offer
Everything scoped. Everything priced. Nothing vague.
Start with a free index, book training or get strategic advice, in whatever order suits you. Full details, tools & pricing →
Free AI benchmarking
Start with the Personal AI Index for yourself, or the AI Adoption and AI Governance indices for your organisation. All are free and in Research beta.
A free conversation
Half an hour to discuss your team, your work and where AI could help. Bring your index findings if you have them. We’ll tell you where training or practical support would help most.
Confident & Safe AI, the team course
RECOMMENDEDHands-on training for up to ten people, delivered in one day in person or two half-days online. We teach your team when to use Copilot, when to use ChatGPT, and when not to use either, on real tasks with guidance suited to your sector.
What the course coversAI Adviser
A clear AI plan for your leadership team, built through research, a strategy session, a written report and a follow-up discussion. Buy the strategy package on its own, with optional remote monthly advice at £1,200 +VAT and a three-month minimum.
How AI Adviser worksFor MSPs, membership bodies and advisers
Help your clients and members put AI to practical use.
Bring your knowledge of the people you support. We bring hands-on training and strategic advice, with free Benchmark Lab indices to help start the conversation.
Find the starting point
Help clients or members understand their AI use and decide where support would help. The indices are free for participants; training and advice are separately scoped.
Plan useful support together
Discuss training for your audience or strategic advice for a client. We agree delivery, responsibilities and any commercial terms before work begins.
Founder-led
Designed and led by Finlay Carmichael.
Finlay founded The AI Lab to help people and organisations put AI to practical use. He co-founded a certified Microsoft Business Solutions partner in Dundee and spent nearly 30 years building and leading it, serving hundreds of clients across the UK before its sale in 2023.
Today, Finlay brings that experience to practical AI training and strategic advice. He also built Benchmark Lab, the benchmarking platform behind the free AI indices we offer. His approach draws on the tools he uses and builds with every day.
Based in Scotland, he works with people and organisations across the UK, in person and online.
Client experiences
Real teams. Practical experience.
Questions, answered
The practical stuff.
What to know before taking an index or booking support.
Still wondering? Ask usYes. It’s free and open to everyone, whether you use AI regularly or haven’t started yet. You get your own results, with no requirement to book training or buy anything. Your individual results are not shown to your employer.
The AI Adoption Index explores how AI is becoming part of your organisation’s work. The AI Governance Index examines your approach to governing its use. Take either or both, depending on what you want to understand. Both include a free organisation report. The Personal AI Index provides a separate perspective on people’s own experience.
Benchmark Lab develops the indices and provides the platform where you take them and view your results. The AI Lab offers them as a delivery partner, alongside optional training and practical support. The AI Lab and Benchmark Lab are trading names of The AI Adoption Lab Limited.
Research beta means the indices are still being researched and refined. Your results show the version you took and its status. Use the findings as a starting point for reflection and discussion, allowing for changes to questions or participants when comparing results over time.
No. You can book Confident & Safe AI directly. AI Adviser is a separate option for leadership teams that want a business-wide AI plan. Its strategy package is available on its own, and ongoing monthly advice is optional.
The team course is for up to ten people. Larger teams can run across multiple sessions. You can use free versions of the tools during training, so you don’t need to buy licences before you start.
Talk to us
Tell us what you’d like to do with AI.
Ready to book training, considering AI Adviser, or unsure where to start? Tell us a little about your work and we’ll help you choose a useful next step.
Message received
Thanks, there.
We'll be in touch shortly. A real person will reply within one working day, from hello@theailab.co.uk.